{"id":10950,"date":"2025-07-03T15:37:36","date_gmt":"2025-07-03T19:37:36","guid":{"rendered":"https:\/\/casakronos.nfsite.com\/?page_id=10950"},"modified":"2025-07-04T17:19:12","modified_gmt":"2025-07-04T21:19:12","slug":"privacy-and-cookies","status":"publish","type":"page","link":"https:\/\/casakronos.nfsite.com\/es\/privacy-and-cookies\/","title":{"rendered":"Privacy Policy and Cookies"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10950\" class=\"elementor elementor-10950\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"e-con-top elementor-element elementor-element-19d2531 e-flex e-con-boxed e-con e-parent\" data-id=\"19d2531\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cf7ac73 elementor-widget elementor-widget-heading\" data-id=\"cf7ac73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy &amp; Cookies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98509b4 elementor-widget elementor-widget-text-editor\" data-id=\"98509b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Casa Kronos respects your privacy and is committed to protecting your personal data.<\/p><p>This Privacy Policy describes how Casa Kronos collects, uses, and protects the information you provide when you use our website (accessible at www.casakronos.com, including any mobile-optimized version) or interact with us directly through booking platforms such as Airbnb or Vrbo, messaging, payments, or other forms of communication (the \u201cServices\u201d). It also explains how cookies and tracking technologies are used, and outlines your rights under applicable data protection laws in the United States, Canada, Mexico, and the European Union, and the United Kingdom.<\/p><p>This policy applies to all online services and communications provided by Casa Kronos (referred to as \u201cCasa Kronos,\u201d \u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d) and is intended to supplement any terms or agreements specific to bookings or services provided. It does not apply to external websites or third-party platforms with separate privacy policies that do not link to or reference this one (for example, Airbnb or Vrbo\u2019s own privacy statements).<\/p><p>We encourage you to review this policy carefully so that you can understand how your personal information is handled and feel confident when interacting with our services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c06bb63 elementor-widget elementor-widget-heading\" data-id=\"c06bb63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">1. Who This Policy Applies To<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6366484 elementor-widget elementor-widget-text-editor\" data-id=\"6366484\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tThis Privacy Policy applies to all users and visitors of our website, including individuals located in the European Union (EU), the United Kingdom (UK), California, Canada, &#038; Mexico and other regions with applicable data protection laws.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70f58dc elementor-widget elementor-widget-heading\" data-id=\"70f58dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">2. Information We Collect<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f922ee6 elementor-widget elementor-widget-text-editor\" data-id=\"f922ee6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We collect information in the following ways:<\/p><p><strong>A. Information You Provide to Us<\/strong><br \/>When you:<\/p><ul><li>Submit a contact form<\/li><li>Inquire about or request a booking<\/li><li>Make a payment<\/li><li>Communicate via email or other channels<\/li><\/ul><p>We may collect:<\/p><ul><li>Nombre<\/li><li>Email address<\/li><li>Phone number<\/li><li>Country of residence<\/li><li>Guest details (e.g. travel dates, number of guests)<\/li><li>Special requests<\/li><li>Payment-related details (processed via third-party providers like Smoobu or payment gateways)<\/li><\/ul><p><strong>B. Information Collected Automatically<\/strong><br \/>We may automatically collect:<\/p><ul><li>IP address<\/li><li>Device and browser type<\/li><li>Geographic location<\/li><li>Website usage (pages viewed, time spent)<\/li><li>Referral source (e.g., Airbnb, Vrbo, Google search)<\/li><\/ul><p>Collected using:<\/p><ul><li>Google Analytics<\/li><li>Cloudflare<\/li><li>Facebook Pixel<\/li><li>Google Ads conversion tracking<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f414560 elementor-widget elementor-widget-heading\" data-id=\"f414560\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">3. Third-Party Tools and Services<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65ad809 elementor-widget elementor-widget-text-editor\" data-id=\"65ad809\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We use the following third-party tools, which may collect or process your data under their own privacy policies:<\/p><p><strong>A.Smoobu <\/strong>(https:\/\/www.smoobu.com)<br \/>Used to manage bookings, send communication, and process payments. Data you provide during a direct booking (such as name, email, payment details) is securely managed through Smoobu.<\/p><p><strong>B. Google Services<br \/><\/strong>Google Analytics: To analyze website traffic<br \/>Google Ads: To display targeted advertisements<br \/>Google may collect anonymized data and use cookies. You can opt out via Google Ads Settings or install the <a href=\"https:\/\/tools.google.com\/dlpage\/gaoptout\">Google Analytics opt-out browser add-on<\/a>.<\/p><p><strong>C. Facebook Pixel \/ Meta Ads<br \/><\/strong>Used for targeted advertising and remarketing through Facebook and Instagram. Data is used in aggregate unless you\u2019ve interacted with our ads.<\/p><p><strong>D. Cloudflare<br \/><\/strong>Used for website speed, optimization, and security (e.g., blocking malicious traffic). Cloudflare may log your IP and browser for these purposes.<\/p><p><strong>E. Airbnb and Vrbo<br \/><\/strong>If you book through Airbnb or Vrbo, your personal data is handled in accordance with their respective privacy policies. We do not control how they process your data but may access limited booking details for guest communication and coordination.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93fb656 elementor-widget elementor-widget-heading\" data-id=\"93fb656\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">4. How we use your information<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b26d58e elementor-widget elementor-widget-text-editor\" data-id=\"b26d58e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>We use the personal information we collect for the following purposes:<\/strong><\/p><p><strong>A. To Manage Bookings and Guest Communication<\/strong><\/p><ul><li>Responding to inquiries submitted through our website, Airbnb, Vrbo, or other channels<\/li><li>Processing and confirming reservations<\/li><li>Sending booking-related messages, check-in details, and follow-up information<\/li><li>Coordinating availability and avoiding double-bookings via calendar syncing tools such as Smoobu<\/li><\/ul><p><strong>B. To Process Payments<\/strong><\/p><ul><li>Facilitating secure payments through trusted platforms<\/li><li>Confirming payment status and handling any billing issues<\/li><li>Retaining necessary records for tax and accounting purposes<\/li><\/ul><p>Note: We do not store your full payment card information directly. Payments are processed through third-party systems that use industry-standard encryption.<\/p><p><strong>C. To Provide Customer Support<\/strong><\/p><ul><li>Answering questions, addressing concerns, and assisting with logistics before, during, or after your stay<\/li><li>Responding to rights requests related to your data<\/li><\/ul><p><strong>D. To Improve and Personalize Your Experience<\/strong><\/p><ul><li>Remembering your preferences such as language or location<\/li><li>Showing relevant content based on how you use the site<\/li><li>Improving navigation, loading speed, and mobile responsiveness<\/li><\/ul><p><strong>E. To Analyze Site Usage and Optimize Performance<\/strong><\/p><ul><li>Monitoring traffic patterns and site usage using Google Analytics<\/li><li>Understanding what pages are visited, how long users stay, and where they come from<\/li><li>Identifying and resolving usability issues<\/li><\/ul><p><strong>F. To Deliver and Measure Advertising<\/strong><\/p><ul><li>Showing ads to interested users through platforms like Google Ads and Facebook\/Instagram (Meta)<\/li><li>Retargeting past visitors who showed interest but didn\u2019t complete a booking<\/li><li>Measuring ad performance and audience engagement<\/li><li>Doing so in compliance with applicable laws, including consent requirements in Canada and Mexico<\/li><\/ul><p><strong>G. To Maintain Security and Prevent Fraud<\/strong><\/p><ul><li>Monitoring for unauthorized access, bots, or malicious traffic via Cloudflare and server-level firewalls<\/li><li>Taking steps to protect your information and the integrity of our systems<\/li><\/ul><p><strong>H. To Comply with Legal Obligations<\/strong><\/p><ul><li>Meeting requirements under tax, financial, and consumer protection laws<\/li><li>Responding to valid legal requests or court orders<\/li><li>Maintaining accurate business and guest records<\/li><\/ul><p><strong>I. To Send Optional Marketing Communications (if consented or permitted)<\/strong><\/p><ul><li>Sending promotional emails or special offers related to the property<\/li><li>Asking for feedback or guest reviews<\/li><li>You can unsubscribe at any time by clicking the link in the email or contacting us directly at hola@casakronos.com<\/li><\/ul><p><em>We do not sell your personal data to third parties. We only share information as needed to operate our services, process bookings, run advertising campaigns, or comply with legal obligations.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5b81a8 elementor-widget elementor-widget-heading\" data-id=\"b5b81a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">5. Legal Basis for Processing (GDPR)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35544c3 elementor-widget elementor-widget-text-editor\" data-id=\"35544c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you are located in the European Economic Area (EEA) or UK, we process your data based on the following legal grounds:<\/p><ul><li>Your consent (e.g., opting into marketing)<\/li><li>Performance of a contract (e.g., completing your reservation)<\/li><li>Legal obligations<\/li><li>Legitimate interests (e.g., improving services)<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dad3491 elementor-widget elementor-widget-heading\" data-id=\"dad3491\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">6. Your Rights<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c45ad4 elementor-widget elementor-widget-text-editor\" data-id=\"2c45ad4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A. EU\/UK Residents \u2013 GDPR<\/strong><br \/><strong>You may:<\/strong><\/p><ul><li>Request access to your personal data<\/li><li>Request correction or deletion<\/li><li>Object to or restrict processing<\/li><li>Request data portability<\/li><li>Withdraw consent (where applicable)<\/li><\/ul><p><strong>B. United States (California Residents \u2013 CCPA)<\/strong><br \/>You have the right to:<\/p><ul><li>Know what personal data we collect<\/li><li>Request deletion of your data<\/li><li>Opt out of the sale of your data (we do not sell data)<\/li><li>To exercise your rights, email us at hola@casakronos.com with the subject CCPA.<\/li><\/ul><p><strong>C. Canada (PIPEDA<\/strong>)<br \/>Canadian residents have the right to:<br \/>\u2022 Access or correct their personal data<br \/>\u2022 Withdraw consent (where applicable)<br \/>\u2022 Request deletion of their information<br \/>To request, contact us at Hola@casakronos.com with the subject PIPEDA.<\/p><p><strong>D. Mexico (Federal Law on Protection of Personal Data)<br \/><\/strong>You may request to:<br \/>\u2022 Know what personal data we have<br \/>\u2022 Request correction or cancellation<br \/>\u2022 Object to the use of your data for marketing<br \/>Send your request to Hola@casakronos.com with the subject LFPDPPP .<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7552fd elementor-widget elementor-widget-heading\" data-id=\"c7552fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">7. Cookies &amp; Tracking Technologies<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3fb53e elementor-widget elementor-widget-text-editor\" data-id=\"b3fb53e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We use cookies and similar tracking technologies to improve your experience, analyze traffic, and serve personalized ads. By using our site, you consent to the use of these technologies unless you opt out or disable them via your browser.<\/p><p><strong>A. What Are Cookies?<br \/><\/strong>Cookies are small text files stored on your device by your browser. They help websites remember your preferences and improve performance.<\/p><p><strong>B. Types of Cookies We Use<\/strong><br \/>\u2022 Essential Cookies :These are required for basic website functionality and security, including Cloudflare cookies that help prevent attacks or detect bot activity.<br \/>\u2022 Performance &amp; Analytics Cookies: We use Google Analytics to track how visitors interact with our site (e.g., pages visited, time on site, bounce rate) so we can improve usability.<br \/>\u2022 Advertising &amp; Remarketing Cookies: We use Google Ads and Facebook Pixel to show targeted ads based on your activity on our site and across the web. These tools may track actions such as page visits or form submissions.<br \/>\u2022 Functionality Cookies: These help remember preferences (like your language or location) and improve the user experience.<\/p><p><strong>C. Third-Party Cookies and Tracking Tools<br \/><\/strong>The third-party services we use may set their own cookies or tracking pixels:<br \/>\u2022 Google Analytics &amp; Google Ads (Google LLC): For web analytics and ad personalization. Google may use cookies to display ads based on your previous visits. Learn more and opt out: https:\/\/adssettings.google.com<br \/>\u2022 Facebook Pixel (Meta Platforms, Inc.): For serving targeted ads on Facebook\/Instagram. More info and opt out: https:\/\/www.facebook.com\/adpreferences<br \/>\u2022 Cloudflare: Cloudflare may use cookies for security purposes, such as identifying malicious visitors or reducing server load.<\/p><p><strong>D. Managing Cookies<br \/><\/strong>Most web browsers allow you to control or disable cookies through your browser settings. You can also opt out of certain third-party tracking via:<br \/>\u2022 Google Opt-Out Tool: <a href=\"https:\/\/tools.google.com\/dlpage\/gaoptout\">https:\/\/tools.google.com\/dlpage\/gaoptout<\/a><br \/>\u2022 Facebook Ad Preferences: <a href=\"https:\/\/www.facebook.com\/adpreferences\">https:\/\/www.facebook.com\/adpreferences<\/a><br \/>\u2022 YourAdChoices (U.S.): <a href=\"https:\/\/optout.aboutads.info\">https:\/\/optout.aboutads.info<\/a><br \/>\u2022 Digital Advertising Alliance of Canada: <a href=\"https:\/\/youradchoices.ca\">https:\/\/youradchoices.ca<\/a><br \/>\u2022 Mexican Users: Use browser-level opt-outs or private browsing mode<\/p><p>If you disable or reject cookies, some features of the website may not function properly.<\/p><p><strong>E. Cookie Consent<br \/><\/strong>When you first visit our site, you may see a banner or notification about cookie usage. By continuing to use the site, you accept our use of cookies unless you take steps to disable them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d07f5bc elementor-widget elementor-widget-heading\" data-id=\"d07f5bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">8. Data Retention<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce56cc2 elementor-widget elementor-widget-text-editor\" data-id=\"ce56cc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We retain personal data only as long as needed to fulfill your booking, meet legal requirements, or for legitimate business purposes. Booking information through Smoobu or Airbnb\/Vrbo is subject to their retention policies. Including:<\/p><ul><li>Managing and confirming bookings<\/li><li>Providing customer support<\/li><li>Meeting legal, accounting, or tax requirements<\/li><li>Improving our website and marketing efforts<\/li><li>Complying with applicable contracts, regulations, or platform requirements (e.g., Airbnb, Vrbo)<\/li><\/ul><p>A. Retention Periods by Type of Data<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-580ad22 uael-header-sticky-no uael-border-yes elementor-widget elementor-widget-uael-table\" data-id=\"580ad22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"uael-table.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div itemscope class=\"uael-table-wrapper\" itemtype=\"http:\/\/schema.org\/Table\">\n\t\t<table id=\"uael-table-id-580ad22\" class=\"uael-text-break uael-column-rules uael-table\" data-sort-table=\"no\" data-show-entry=\"no\" data-searchable=\"no\" data-responsive=\"no\">\n\t\t\t\t<thead>\n\t\t\t\t\t\t\t\t\t\t<tr class=\"uael-table-row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<th data-sort=\"0\" class=\"sort-this elementor-repeater-item-287adda uael-table-col uael-table-head-cell-text\" scope=\"col\">\n\t\t\t\t\t\t\t<span class=\"sort-style\">\n\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">Data Type<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t\t\t\t\t<th data-sort=\"1\" class=\"sort-this elementor-repeater-item-c3cdca9 uael-table-col uael-table-head-cell-text\" scope=\"col\">\n\t\t\t\t\t\t\t<span class=\"sort-style\">\n\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">Retention Period<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t<\/thead>\n\t\t\t\t<tbody>\n\t\t\t<!-- ROWS -->\n\t\t\t\t\t\t\t\t\t\t<tr data-entry=\"1\" class=\"uael-table-row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-640c75c\" data-title=\"Data Type\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">Booking &amp; Guest Information<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-5dcceab\" data-title=\"Retention Period\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">Up to 7 years (for legal\/tax compliance)<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr><tr data-entry=\"2\" class=\"uael-table-row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-d704bb4\" data-title=\"Data Type\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">Contact Form Submissions<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-cef329f\" data-title=\"Retention Period\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">12-24 months (unless follow-up needed)<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr><tr data-entry=\"3\" class=\"uael-table-row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-bd8a4e2\" data-title=\"Data Type\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">Marketing &amp; Newsletter Consent<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-a6949e5\" data-title=\"Retention Period\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">Until user opts out or withdraws consent<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr><tr data-entry=\"4\" class=\"uael-table-row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-4d34c90\" data-title=\"Data Type\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">Payment Confirmation Data<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-32e425f\" data-title=\"Retention Period\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">7 years (to comply with accounting\/tax laws)<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr><tr data-entry=\"5\" class=\"uael-table-row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-58e55a9\" data-title=\"Data Type\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">Website Analytics (google, Meta)<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-06dfb4f\" data-title=\"Retention Period\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">26 months (default Google Analytics settings)<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr><tr data-entry=\"6\" class=\"uael-table-row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-e8bffdb\" data-title=\"Data Type\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">Cookies and Tracking Data<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-cfd1d02\" data-title=\"Retention Period\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">Based on your browser and service settings<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<\/tbody>\n\t<\/table>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bab86e3 elementor-widget elementor-widget-heading\" data-id=\"bab86e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">9. Data Security<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a57c4eb elementor-widget elementor-widget-text-editor\" data-id=\"a57c4eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We take data security seriously and implement a range of technical, administrative, and physical safeguards to help protect your personal information from unauthorized access, misuse, disclosure, or loss.<\/p><p><strong>A. Technical Measures<\/strong><\/p><ul><li>SSL Encryption: All communication through our website is protected using HTTPS\/SSL encryption to secure data in transit.<\/li><li>Secure Hosting: Our site is hosted by reputable providers with up-to-date server security, firewall protections, and intrusion detection systems.<\/li><li>Cloudflare Security: We use Cloudflare to help protect against DDoS attacks, malicious traffic, and unauthorized bots.<\/li><\/ul><p><strong>B. Administrative Controls<\/strong><\/p><ul><li>Access to personal information is limited to authorized individuals who need it to perform operational or customer service duties.<\/li><li>We use secure logins and password protection on tools such as Smoobu and third-party platforms that store booking and communication data.<\/li><\/ul><p><strong>C. Third-Party Service Providers<\/strong><\/p><p>We work only with third-party services that follow their own strong data protection practices, including:<\/p><ul><li>Smoobu, for booking and guest messaging<\/li><li>Payment processors (through platforms like Airbnb, Vrbo, or Stripe if applicable)<\/li><li>Google and Meta, for analytics and advertising, who follow strict global data handling standards<\/li><\/ul><p>We do not store your payment card details directly on our site. All financial transactions are processed through secure third-party providers.<\/p><p><strong>D. Incident Response<\/strong><\/p><p>In the unlikely event of a data breach, we will:<\/p><ul><li>Investigate the incident promptly<\/li><li>Notify affected users if required by applicable laws<\/li><li>Take all necessary steps to minimize damage and prevent future breaches<\/li><\/ul><p><strong>E. User Responsibility<\/strong><\/p><p>While we take appropriate security measures, you are responsible for keeping your own devices secure and using secure networks when accessing our website or submitting information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bae2f2 elementor-widget elementor-widget-heading\" data-id=\"6bae2f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">10. Children\u2019s Privacy<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66da772 elementor-widget elementor-widget-text-editor\" data-id=\"66da772\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our website and services are <strong>not intended for children under the age of 13<\/strong>, and we do not knowingly collect or solicit personal data from anyone under 13 years of age.<\/p><p>If you are under 13, <strong>please do not submit any personal information<\/strong> through this site, such as your name, contact details, or booking inquiries.<\/p><p>If we become aware that we have collected personal information from a child under 13 without verified parental or legal guardian consent, we will take immediate steps to delete that information from our records.<\/p><p>Parents or guardians who believe their child may have submitted personal data may contact us at hola@casakronos.com to request removal.<\/p><p><em>In accordance with applicable laws in Canada and Mexico, we also do not knowingly collect personal information from minors without express, verifiable consent from a parent or legal guardian. If your jurisdiction defines a higher age threshold for consent, we will honor that local law.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03c2ded elementor-widget elementor-widget-heading\" data-id=\"03c2ded\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">11. Changes to this policy<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cb9991 elementor-widget elementor-widget-text-editor\" data-id=\"5cb9991\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service providers.<\/p><p>When we make changes, we will:<br \/>\u2022 Post the updated policy on this page<br \/>\u2022 Revise the \u201cEffective Date\u201d at the top of the page<\/p><p>In some cases, we may also notify you directly if the changes are significant (such as changes to how we collect or use your personal information).<\/p><p>By continuing to use our website or services after updates are posted, you acknowledge and agree to the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c74c049 elementor-widget elementor-widget-heading\" data-id=\"c74c049\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">12. Contact us<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-060d761 elementor-widget elementor-widget-text-editor\" data-id=\"060d761\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIf you have questions about this Privacy Policy, want to exercise your privacy rights, or need assistance with how we handle your personal information, please contact us hola@casakronos.com \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Our Privacy Policy and cookies outlines the personal information we collect, how we use and share it, and your privacy rights.<\/p>","protected":false},"author":1001009,"featured_media":10171,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-10950","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/casakronos.nfsite.com\/es\/wp-json\/wp\/v2\/pages\/10950","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/casakronos.nfsite.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/casakronos.nfsite.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/casakronos.nfsite.com\/es\/wp-json\/wp\/v2\/users\/1001009"}],"replies":[{"embeddable":true,"href":"https:\/\/casakronos.nfsite.com\/es\/wp-json\/wp\/v2\/comments?post=10950"}],"version-history":[{"count":0,"href":"https:\/\/casakronos.nfsite.com\/es\/wp-json\/wp\/v2\/pages\/10950\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/casakronos.nfsite.com\/es\/wp-json\/wp\/v2\/media\/10171"}],"wp:attachment":[{"href":"https:\/\/casakronos.nfsite.com\/es\/wp-json\/wp\/v2\/media?parent=10950"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}